Privacy policy

At Shade Solutions Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our premium shade netting and shadeport solutions.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

• Personal Information: Name, contact details (email address, phone number), and any other information provided when you contact us or use our services.
• Non-Personal Information: Technical data such as IP addresses, browser types, and website usage statistics, which help us improve our online services.

2. How We Use Your Information

We use your information to:

1. Respond to inquiries and provide product or service information.
2. Process orders, installations, or maintenance requests.
3. Send updates regarding your projects or our services.
4. Improve our products, website, and customer experience.
5. Comply with legal obligations.

3. Information Sharing

We respect your privacy and will never sell your information. We may share your information with:

• Service Providers: Trusted third-party contractors involved in installations, maintenance, or refurbishments.
• Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include secure servers, encryption protocols, and restricted access to personal data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You can modify your browser settings to disable cookies, though this may limit certain website functionalities.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal information.
• Opt-out of receiving marketing communications.

To exercise these rights, contact us at +27 74 143 7870 or sales@shadesolutions.africa

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Shade Solutions Africa
+27 74 143 7870
sales@shadesolutions.africa
56 Hekpoort West, Oaktree, Krugersdorp, 1739

By using our services or visiting our website, you agree to the terms of this Privacy Policy. Thank you for trusting Shade Solutions Africa for your shade netting and shadeport needs.